10 tips for choosing the right Cloud PLM provider

How to make a future-oriented decision

Flexibility and agility are crucial for companies in today’s dynamic business world. This also applies to Product Lifecycle Management. Accelerated product development and a shorter time-to-market are essential to remain competitive. While a traditional on-premises PLM solution was the only option in the past, digitalization brought about an alternative – Cloud PLM. Today, PLM system providers offer agile and rapidly deployable cloud solutions for managing the entire lifecycle of your products.

There are numerous companies in the market offering various functionalities and packages. But how do you find the provider that perfectly meets your specific requirements?

This blog post provides you with 10 essential tips to consider when choosing a Cloud PLM provider.

1 Understanding your requirements:

As a first step in your search for the right cloud PLM provider, define your specific requirements and goals. What do you expect from a Cloud PLM solution? Which functions and features are important for your company? Make sure your requirements cover both short-term and long-term needs. Answer the following questions:

  • What type of products do you develop or manufacture?
  • What processes need to be managed?
  • What integrations with other systems are necessary?
  • What is your budget?
  • How many employees will be using the cloud PLM system?

Comparing your requirements list with the offered software packages will help you narrow down the selection of providers.

2 Functionality:

Carefully examine the offered functionalities and compare them to your requirements. Can you expand the range of functions if needed? This helps prevent high time and cost expenditures often associated with changing providers.

3 Integration and interfaces:

Check whether the Cloud PLM software is compatible with the software tools and applications your company uses, such as MCAD, ECAD, ERP, MES, and CRM. Integrating data into the Cloud PLM system helps you avoid data silos and consolidate all relevant information in one software – the Single Source of Truth – to enable cross-departmental access. Dr. Patrick Müller explains how to break down data silos in this interview.

4 Scalability:

Ensure that the provider’s software is scalable and can keep up with your company’s growth. It should also be possible to add or remove users without causing interruptions or incurring costs for a system change.

5 Security and data protection:

The security of your company and product data is of utmost importance. Evaluate the provider’s security measures to ensure that your data is protected from unauthorized access. It is also important to check compliance with regulatory guidelines and certifications. For more information on data security in Cloud PLM systems, we recommend this blog post.

6 Performance and service quality:

Ensure that the performance quality and availability of the software are contractually guaranteed with a Service Level Agreement (SLA). In the SLA, the provider and customer define aspects including how the provider handles outages and ensures data recovery.

7 Costs and licensing:

Many providers offer different packages of their Cloud PLM software with varying functionalities. Review the pricing structure of the provider and compare it to your budget. Also take into account the ongoing licensing costs.

8 Customization options:

Complex processes require customized solutions. Check whether the provider allows for customizations beyond the standard PLM functions. DevOps services enable you to continuously develop and optimize your business processes even after migration and implementation.

9 References and trial versions:

Take a look at the provider’s website to see if reputable reference customers are using the software. Experiences from other customers can provide valuable insights. You can also take advantage of free trial versions to test the software in your company.

10 User-friendliness and support:

An intuitive user interface should be an important factor in your decision. The user-friendliness of the software is crucial for the acceptance among your employees and eventually their productivity. Ensure that a personal contact is available to you for any questions or issues.

Conclusion

Choosing a Cloud PLM software provider requires thorough research. Consider your specific requirements and take sufficient time to compare different providers. By taking these 10 tips into account, you will find the vendor that best suits your needs and helps you optimize your product development processes.

CIM Database Cloud provides you with all state-of-the-art PLM functionalities, adapts to your requirements, and seamlessly integrates into your existing systems.

UX in industrial settings: Intuitive design for enhanced efficiency

The city of Würzburg, situated charmingly on the River Main, is renowned not only for its historic old town and first-class wines but also for hosting the “Future of Industrial Usability“. The event gathered experts from all over Germany from October 23 to 24 to discuss the latest developments in user experience (UX) within the industrial environment. My colleague Vivien and I were also present and want to share some insights.

User-friendliness as a success factor

A central topic of the conference was the user experience of products in industrial applications. And for good reason: in an era in which technology and digital solutions are shaping everyday working life, designing products and applications that focus on the needs and expectations of users becomes increasingly crucial. Outstanding UX can not only enhance customer satisfaction but also boost employee productivity and efficiency.

The presentations and discussions emphasized the importance of a user-centric approach to product development. From the simplicity of user interfaces to the seamless integration of functions, companies must comprehend their users’ needs to create products and applications that can perform effectively in today’s complex working environment.

Focus on user needs: personas in the enterprise software context

Developing enterprise software is particularly challenging due to its complexity and diverse user groups. As described in our article “Personas for business software – a gimmick or sustainable added value?“, utilizing personas offers an effective approach to tackle this challenge. Personas are fictional characters representing typical users of a product or service. Working with them is an integral part of CONTACT’s software development process and plays a key role in getting a better understanding of users’ tasks and needs in their professional lives. With this understanding, companies can develop more user-centered products and software solutions. In Würzburg, we presented how to create personas, market them within the company, and utilize them across departments.

Card set as a playful tool to visualize personas within the company (©Vogel Communications Group)

Integrating AI into interaction concepts: The path to the future

Another intensely debated topic was the integration of Artificial Intelligence (AI) into interaction concepts. AI is increasingly being used in industry as a means of improving processes and supporting decision-making. It holds the potential to fundamentally change the way we interact with machines and technology. Attendees were presented with impressive examples and best practices illustrating how AI can increase efficiency and performance in the industry. For instance, a concept showed how AI integration into a Human Machine Interface (HMI) assists machine users in adjusting facilities to be more energy efficient.

Future of Industrial Usability: a resounding success

Overall, the “Future of Industrial Usability” was an inspiring event. Alongside current trends, it showed that user-centered product development in the industry is not merely a passing trend but has taken a pivotal role in the future of product development and corporate success. Companies investing in usability enhancements will distinguish themselves in an increasingly competitive market and better meet their customers’ needs.

We look forward to further exciting developments and innovations in this field and thank the organizers of the conference in Würzburg for this excellent event. See you next time.

Data security in Cloud PLM systems

How Cloud PLM systems ensure data security on the highest level

As technology advances at a rapid pace, product life cycles become shorter, and the amount of digital information grows exponentially, companies face the challenge of managing their product life cycle data in a more effective manner. Consequently, more and more companies are turning to Cloud PLM systems that enable them to access data from anywhere and at any time. While the benefits of a cloud solution outweigh the drawbacks, there are still concerns. Specifically, about whether the data in the cloud is secure. In this article, we delve into the advantages of cloud-based PLM systems and demonstrate that solutions adhering to current security standards and requirements offer the highest level of data security and can be significantly more reliable than locally operated systems.

Security benefits of Cloud PLM compared to locally installed PLM systems

In a Software-as-a-Service (SaaS) model, cloud service providers are responsible for maintaining security features in the application and ensuring the confidentiality, integrity, and availability of data. They also ensure compliance with current cybersecurity standards, regularly update the software to address new security risks and vulnerabilities, and continuously monitor the system for potential threats. When it comes to security, most companies do not have sufficient resources to make investments in hardware, infrastructure, and personnel comparable to the major cloud providers.

Thanks to economies of scale, cloud administrator teams operate more efficiently and with greater specialization compared to administrators of an on-premises installation. As a result, routine tasks such as updates and maintenance are reduced for internal IT teams, allowing them to focus more on their day-to-day operations, such as user satisfaction, implementing new IT features, and company-specific IT security matters.

Security measures of Cloud PLM providers

To ensure that data is fully protected, cloud applications should adhere to current best practices and comply with all relevant regulations regarding cybersecurity in the cloud. Five measures have become widely established in this regard:

1. High-security data centers and encryption

Cloud PLM providers rely on highly secure data centers equipped with state-of-the-art security technology. These data centers provide physical protection, access control, and active monitoring around the clock. Additionally, all data stored in the cloud is protected by cutting-edge encryption technologies. In the highly unlikely event of a security incident, the data remains unreadable to unauthorized parties.

2. Access control and permissions

Cloud PLM systems offer precise control over who can access the data. Assigning individual permissions at the user level ensures that only authorized users have access to specific data and functions. Administrators have the option to define user roles themselves and assign individual permissions. This ensures that employees can only access information relevant to their work.

3. Regular security updates and maintenance

Cloud providers perform regular security updates and maintenance to promptly address potential vulnerabilities and keep the systems up to date. This ensures that Cloud PLM systems are constantly protected against current threats.

4. Redundancy and disaster recovery

Another crucial aspect of data security in the cloud is redundancy and disaster recovery. Cloud providers store their data in distributed data centers at multiple locations and conduct systematic and professional backups. This provides protection against data loss due to hardware failures or in the event of a disaster.

5. Compliance and certifications

To meet the highest security standards and ensure the confidentiality, integrity, and availability of data, cloud providers should adhere to compliance guidelines and certifications. One notable standard in this field is ISO 27001. It provides a framework for establishing, implementing, maintaining, and continually improving security management systems, procedures, and policies. Depending on the region and industry, other certifications may also be relevant.

Humans – a factor of (in)security

Once a company has chosen a suitable cloud-based PLM system and selected a cloud service provider that adheres to all best practices for data security in Cloud applications, the first major step towards data security is taken. However, to ensure maximum security, another important element is needed: the training of the company’s employees.

The security of data in PLM systems largely depends on the conduct and expertise of the employees. Therefore, it is crucial that they undergo regular IT security training. These trainings should teach employees how to recognize phishing attacks, suspicious emails, malware, and questionable links in order to prevent unauthorized access. Employees must also be sensitized to report suspicious incidents to protect themselves and their colleagues.

Cloud PLM systems with document management and an integrated communication tool significantly reduce the risk of encountering insecure emails or links, as communication takes place in a protected environment. Encouraging users to utilize such features directly contributes to enhanced security.

Furthermore, it is of great importance that employees are trained on how to securely handle confidential data and strictly adhere to the company’s privacy policies in order to prevent data breaches.

Conclusion

Cloud-based PLM systems offer you the highest level of data security through the use of encryption, access control, regular updates, redundant data storage, and the compliance standards of cloud service providers. Still, the security of your PLM system data also depends on the behavior of your employees to a large extent. Regular IT security training is essential to ensure that users are aware of current threats.


Take advantage of the many benefits of cloud-based PLM software now: With CIM Database Cloud, you get a secure solution to protect your sensitive product development data.