Digital Operational Excellence in Practice

Operational Excellence is the ability of a company to continuously improve its value chain in terms of efficiency and effectiveness. It is the ultimate discipline in the manufacturing industry. Companies face constant pressure to optimize their manufacturing processes and increase productivity. However, there are several hurdles to overcome, such as lack of coordination, paper-based processes, and a multitude of labor-intensive manual activities.

For sustainable production optimization, digitalization through Manufacturing Operations Management (MOM) systems is a fundamental cornerstone. It’s crucial that IT activities go hand in hand with the design of processes and methods, and their integration into the shop floor organization, which often faces challenges such as limited resources, skill gaps, and restricted operational capacity.

Based on our project experiences, we have summarized the following typical steps for you to achieve increased OEE (Overall Equipment Effectiveness) and EBIT:

Qualification and involvement

Early involvement of employees as ambassadors significantly contributes to the success of the project. Therefore, the project team and leadership are trained at the project’s outset. This fosters a shared understanding and ensures sustainable integration of activities. Additionally, to assess the coverage of process threads with the standard software and to create mock-ups for the target system as needed, key users must be involved early on.

Equipment and Asset Management

A simple system solution without smart machine integration often generates significant benefits in the initial phase of the project. This is particularly true for maintenance. Asset management documents the condition of the equipment ‘as maintained.’ This allows similar groups of systems to be managed in a standardized manner and to identify deviations (benchmarking). Further potential lies in the standardized spare parts management.

Cross-System Data Logistics

The next step typically involves the integration into company-wide data logistics. To achieve this, leading systems and consumers are identified and matching is designed at their interfaces. Companies should not underestimate this design phase, which is often the most challenging part of establishing a stable data logistics. In terms of technical implementation, certified interfaces for standard systems like SAP are preferable, as individual approaches are often maintenance-intensive and not future-proof.

Optimization of Shop Floor Control

Once order data (from upstream systems) and equipment are available in the MOM system, the optimization of processes surrounding production and shop floor control continues: Error-prone Excel tools are replaced, planning consistency is enhanced, and manual efforts are reduced.

For instance, through effective shop floor data collection (SFDC), operators can report causes and quantities of defects, improving the information basis for control. By digitally providing manufacturing documents, manual efforts and sources of errors can be reduced. All of these measures significantly increase the acceptance of digitally available information among operators.

Machine Integration and Data Preparation

The integration of machines and equipment into the MOM system (Machine Data Acquisition) creates a comprehensive picture of the current manufacturing situation. This enables companies to implement condition-based and predictive maintenance measures. Another particularly important aspect is the implementation of a cross-functional energy management on this basis, as the system provides data for calculating the CO2 footprint throughout the entire production chain.

Digital Shop Floor Management

Digital Shop Floor Management (SFM) serves as a central interface between IT and process optimization. SFM is the key lever for continuous improvement in production and is methodically supported by cascading rule meetings. This allows insights and issues to be visualized and addressed from the workshop floor to the site level, from OEEs and loss reasons at a single facility in one shift to the impact on operational performance and site EBIT.

Stabilizing and Improving OEE

The focus on improving OEE often revolves around reducing downtime and reasons for disruptions. This is based on the consolidated overview from Machine Data Acquisition (MDE) and Shop Floor Data Collection (BDE), identifying measurable causes of losses for each machine. A typical insight, applicable to many companies, is that OEE losses are not solely due to equipment failures but often stem from organizational issues. Therefore, alongside initiatives such as setup workshops, machine cleaning measures, and employee training, projects in office areas are also of significant importance (e.g., order processing, planning/scheduling, and product development/master data).

Enterprise-wide Benefits

Digitization through MOM software establishes a foundation for companies to optimize their production sustainably. In typical cases such as in medium-sized mechanical engineering, improvements of the average OEE across all machines by more than 10 percentage points and an increase in site EBIT by more than 2 percentage points are quite realistic. As long as there are sufficient orders, increased productivity is immediately reflected in higher EBIT. At the same time, improved process quality and responsiveness have a positive impact on customer relationships.

You have the opportunity to discuss more about this topic live with our subject matter experts at the Hannover Messe from April 22nd to 26th, 2024.

How PLM paves the way for sustainable product development

In today’s sustainability-driven world, ensuring transparency and traceability across the entire product lifecycle is crucial. Product Lifecycle Management (PLM) helps to tackle these challenges by providing a solid data foundation for informed decisions.

Challenges for companies: regulations and customer demands

Companies are often faced with regulatory challenges that influence the development of strategies and products. The European Green Deal and the Corporate Sustainability Reporting Directive (CSRD) provide a corresponding framework. At the same time, customers demand solutions that support sustainable product development, and the call for a green transformation grows louder. But how can companies take this step?

Companies in the green transition

The green transition is a monumental task for the industry. Sustainable development, as defined by the 1987 Brundtland Report, becomes a guiding principle. The goal is to meet the needs of the present without compromising the needs of future generations. With sustainable design as a core element of this movement, economic and ecological dimensions are aligned. Unlike approaches like Eco-design, Sustainable Design also integrates ethical aspects, human rights, and social justice, such as social aspects in the supply chain.

PLM as a key for sustainable product design

Every product goes through various lifecycle phases where decisions regarding material selection, design, and manufacturing processes are made. PLM systems like CIM Database PLM enable the consideration of sustainability principles as early as the design phase. Reducing waste, efficient use of energy, and recycling become integral parts starting from early design processes.

Read more about how PLM contributes to sustainable product development here.

Life Cycle Assessment (LCA) and PLM: An unmatched combination

Life Cycle Assessment (LCA) is another central approach for the evaluation of environmental impacts. By quantifying and assessing environmental impacts across the entire lifecycle of a product, companies can identify environmental aspects and potential effects.

PLM as a structural guide for sustainable products

The product structure, also known as Bill of Materials (BOM), is utilized by PLM as a structured guide. It enables accurate assessment of environmental impacts across the entire product range. Material properties, work schedules, and data aggregation support the selection of sustainable materials.

Material Compliance: Mastering regulations more easily

The selection of materials must not only be environmentally friendly but also legally compliant. This is where Material Compliance comes into play. A PLM system enables the management of product structures and material data as well as a smooth implementation of material compliance through the traceability of used materials.

Digital Product Passport for the circular economy

Transparency about materials and products is crucial for a successful circular economy. The Digital Product Passport acts as a carrier of information from the PLM system and provides a foundation for GHG reporting. The Asset Administration Shell (AAS) serves as a standardized technology for information exchange.

PLM for a sustainable future

Through a holistic view of the lifecycle, impacts and risks can be detected, assessed, and ultimately avoided at an early stage. CONTACT Research is committed to more sustainable product development in order to shape a harmonious future. Let’s tackle the challenges of sustainable product development together and leave a positive impact on the world!

Read the full article on the CONTACT Research Blog here.

MES and MOM – A clarification of terms

Digitalization in manufacturing

Production is one of the most heavily optimized industrial sectors, and for good reason. Avoidable scrap or machine downtimes not only consume time and nerves but, above all, a significant amount of money. To prevent this, companies organize use digital systems to organize and execute their manufacturing processes. For this purpose, they often rely on Manufacturing Execution Systems (MES). Recently, another term has gained increased attention: Manufacturing Operations Management, abbreviated as MOM.

This blog post explains how MES and MOM are related and what to consider when choosing an MES.

What is MES?

MES is software that helps manufacturing companies organize their production. Initially, sales planning is carried out and corresponding production orders are created in the Enterprise Resource Planning (ERP) system. Subsequently, the production department uses the MES to execute these orders.

In the MES, it is determined who will execute which production order and which resources and tools they will use. During production, employees manually enter operational data into the system and therefore supplement the automatically collected data from machine controls and sensors. To ensure product quality, the MES enables planning and documentation of quality inspections.

The MES thus creates transparency within the production department. Finally, employees report completed orders back to the ERP system, triggering logistical and commercial follow-up processes.

What is MOM?

Manufacturing Operations Management (MOM) is a holistic concept with the goal of optimizing the overall value chain process. Companies achieve this by digitally managing their manufacturing processes and transparently providing manufacturing-related information across multiple departments. Production processes are considered an integral part of cross-departmental business processes. To ensure seamless communication from the manufacturing to the management level, information exchange between different IT system domains is essential. This includes, for example:

  • Product Lifecycle Management (PLM) for product development and planning work steps in production,
  • Enterprise Resource Planning (ERP) for sales planning and commercial order processing,
  • Manufacturing Execution Systems (MES) for executing production orders,
  • Quality Management Software (QMS) to ensure product quality,
  • Industrial Internet of Things (IIoT) platform to consolidate data from machine controls and sensors and monitor manufacturing processes in real-time.

The interaction of IT systems makes collaborating between different departments and teams more efficient, positively impacting the entire value chain process. Production operates at lower manufacturing costs and can ensure shorter delivery times and high product quality. By integrating production processes into the overall value chain process through the holistic MOM approach, companies can adapt quickly and flexibly to changing market situations.

How do MES and MOM differ?

MES is an important component of the MOM approach. As shopfloor software, it primarily focuses on executing tasks and processes within production. MOM, on the other hand, describes the overarching concept that integrates production processes into the business processes of the overall value chain. The approach aims to optimize the value chain by coordinating information across various departments. The concept includes not only the execution level (MES functions) but also adjacent functions from areas such as ERP, PLM, QMS, and IIoT.

What to consider when choosing an MES?

The challenge in selecting MES software is ensuring that it fits the company’s manufacturing structure and corresponding needs. For example, process manufacturing often requires recipe management, while discrete manufacturing involves working with bills of materials.

Furthermore, it is crucial to focus on the seamless integration of the system into the current IT infrastructure, encompassing elements such as PLM, ERP, QMS, and IIoT platforms. Following the MOM approach, maintaining cross-departmental information consistency significantly improves overall efficiency.

Companies should consider the following aspects:

  • Expandability
    Depending on the project scope, initially rolling out some basic MES functions minimizes project risks. Subsequently, it is possible to gradually add further functional areas until all relevant processes are integrated. For this approach, a modular software that grows step by step with the company’s needs is recommended.
  • Scalability
    In addition to the functional expansion of an MES to cover more areas, it is relevant whether the solution can scale to all manufacturing locations. This requires support for the relevant languages and the ability to centrally consolidate and analyze local information. Ultimately, the MES provider must also be able to conduct implementation projects on a global scale.
  • Customizability
    Production processes are as individual as the manufactured products. The better the MES supports the company’s processes and information needs, the greater the benefit.
  • Future-proofness
    The economic resilience of the MES provider and their affinity to integrating new technologies, such as IIoT and artificial intelligence (AI), are crucial factors for the system’s long-term development.
  • User Experience (UX)
    If the software is intuitive and well-designed, it avoids acceptance issues and the need for extensive training measures. The most feature-rich system might be worthless if end users do not use it correctly.

If you are looking for an MES for discrete manufacturing and want to follow the MOM approach, CONTACT Elements for IoT could be the right solution for you. This holistic manufacturing management system combines traditional MES functions with advanced maintenance management, energy monitoring, and seamless IT integration. The result: cost savings through reduced scrap and downtime and the integration of manufacturing into the overall value chain process. Learn more about CONTACT’s IoT offering.