ISO 27001 Certification: security as a standard for our cloud products

Digitalization is shaping our lives and workplaces like never before. With this evolution comes an increased responsibility to protect data effectively and ensure stable service delivery. Information security is no longer a “should” but an absolute “must.”

As a provider of industrial software solutions from the cloud, quality, security, and reliability are our top priorities. We are delighted to announce our successful ISO 27001 certification by Datenschutz Cert. This confirms our commitment to providing products that meet the highest security standards and effectively protect data.

More security, efficiency, and sustainability with automation

Our goal was clear from the beginning: to meet security and stability requirements with innovative technologies. We rely heavily on automation and Infrastructure as Code (IaC) to achieve this. These measures enable us to implement security mechanisms effectively and integrate them seamlessly into our development and operating processes.

One crucial aspect of our preparations was to take climate risks into account. Events like extreme weather pose potential threats to IT infrastructures. In response, we developed solutions that minimize risks while enhancing efficiency – such as monitoring tools and automated scaling. These technologies reduce our carbon footprint and help to ensure a high level of security and sustainability.

Security culture as a success factor

Information security is more than just meeting standards—it is an integral part of our corporate culture. Principles such as high availability, automation, and the use of a single source of truth define how we work and foster a structured approach to tackling complex challenges. A standout aspect is the contribution of our team. Regular training and a high level of security awareness ensure that information security is not just seen as a task for IT, but is practiced throughout the entire company. This holistic mindset was a cornerstone of our journey to achieving ISO 27001 certification.

Our automation strategies further illustrate how we combine efficiency with security. By standardizing processes, we reduce human error while laying the foundation for continuous improvement.

Added value for customers and partners

For our customers, certification means one thing above all: trust. ISO 27001 certification is an internationally recognized seal of quality and confirms that we adhere to the highest security standards. This not only enhances the reliability of our cloud products but also assures our customers that their data is in safe hands.

Our partners also benefit significantly from this certification. Standardized processes and clearly defined security requirements make collaboration more seamless, boost efficiency, and establish a foundation of trust for future projects. It is a crucial competitive advantage, especially in a dynamic environment like the cloud industry.

Our vision for the future

ISO 27001 certification is not an endpoint for us but a milestone in our ongoing journey to continuously enhance our security measures. For instance, we plan to make our monitoring systems even more robust, enabling us to detect potential risks more quickly and address them more effectively. The digital landscape is constantly changing – we are ready to face these challenges and ensure the security of our customers, partners, and their data.

More cybersecurity using the password

Today is “change your password day” again. A well-intentioned
initiative for more IT security. Coming originally from the military context of the 1960s, the recommendation to change your password regularly can still be found in many corporate policies today. Modern guidelines such as the current BSI Basic Protection Compendium and the NIST Digital Identities Guidelines drop this requirement because there are more effective strategies to increase password security:

Password length over complexity

First of all, a strong password needs to be changed only if there is a suspicion that it has been revealed.

Today, attackers can try out billions of passwords within a very short time using automated systems. Especially if these systems are accessible via the network or have access to the password hashes and can therefore be effectively tried offline. The complexity of the password is therefore completely irrelevant if it is too short. Recommendations for length vary from 8 to at least 14 characters.  Advances in attack tools such as Hashcat, and faster, specialized password-guessing hardware, are driving these requirements ever higher.

Compliance policies today require individualized login credentials. This eliminates the risk a password is known to many people and thus the need to change it regularly. One long password for exactly one person for exactly one service. Pretty secure.

Passwords are no repeat parts

To be honest, haven’t you ever used the same or a very similar password for multiple services? You should get rid of this habit quickly because a successful attack on one service automatically leads to a successful attack on others. The use of already privately used passwords in a corporate environment is particularly critical.

Modern password policies ensure that passwords appearing in lists of captured passwords are rejected. The website haveibeenpwand, for example, indicates whether a password has been captured. Modern systems offer interfaces to check passwords in this way. In CONTACT Elements you can easily activate them:

from cdb.sig import connect
from cdb.authentication import check_pwned_password
connect(‘password_acceptable_hook’)(check_pwned_password)

Password manager instead of one-size-fits-all

Password repeating is bad, and so are short passwords. Users face the challenge of remembering a large number of long passwords in their heads. Writing it down on a piece of paper and hiding it under the keyboard or sticking it on the bulletin board is not a solution, because a camera can capture it.

It is better to use a password manager. It can create and manage long passwords and makes them easier to enter via copy and paste. Unfortunately, some companies, driven by the concern that a Trojan will intercept the passwords on the clipboard, block the copy and paste method in their applications, preventing the use of a password manager. However, in the case of a Trojan attack, this measure is usually ineffective and companies should instruct users to use a password manager to increase their IT security.

Beware of highwaymen and tricksters

Even the strongest password does not protect against attacks if it is intercepted. It’s often surprisingly easy to do. Connections without a minimum level of security like Transport Layer Security (TLS) are an open book for any attacker. Older network protocols such as Kerberos also offer numerous gateways. Ransomware exploits these to spread across the corporate network. As soon as an administrator logs on to a compromised computer, the attacker has the credentials, and shortly thereafter gold and silver tickets are created and the Windows domain is firmly in the attacker’s hands.

Here, too, security stands or falls with the password, because it is used in the calculation of the authentication tickets and, due to the symmetrical encryption, enables the attacker to calculate the password back from the ticket.

Increase security through multiple factors

One recommendation to get around the weaknesses of passwords is to include other factors. This works very well from a security perspective. A second factor significantly increases security in almost every case. In most cases, it is of secondary importance whether these are one-time passwords such as TANs via SMS, time-based codes such as Definition Time-based One-time Password (TOTP), or even simple confirmation emails with links.

The downside of second factors is the additional effort and the impact on usability. Helpdesk processes become more complicated, users need to be trained, and login processes often happen more slowly.

Single sign-on – both a curse and a blessing

Users love single sign-on (SSO), where you only have to enter a password and a second factor once to use numerous services. This minimizes the effort enormously – but also for the attacker. Particularly if access depends on a weak password only. A central login system also solves many problems for compliance when users are blocked or reports are generated. The costs for user administration are also reduced.

Single sign-on turns the “one password per service” argument above on its head. Again, only one password stands between the attacker and your system. If the attacker knows the password, he has access. And then the single sign-on system opens all doors for the attacker.

Detect phishing

Even stronger mechanisms such as TOTP or hardware key generators do not protect if the password and access code are entered on a fake website. This practice is known as phishing. The solution, on the other hand, is channel or token binding and links (binds) the desired access to the channel through which the access is requested. This means that a token is only accepted for access to device A but not to device B of the attacker. This form of multi-factor authentication is very secure and easy to use with modern hardware or cell phones. For enterprise IT, integration with common platforms is relevant here. Windows Hello, Apple and Android support the FIDO2 / WebAuthn standard specified by the FIDO Alliance to detect phishing and make single sign-on secure.

Passwords are obsolete!?

Starting from the WebAuthn standard, there is a new initiative since 2022 with passkeys – driven by Apple, Microsoft and Google – to banish passwords from applications and single sign-on. You can change your password to a passkey today if your device supports it and use 2024’s “Change your Password Day” to delete your password and never have to use it again.


More Information on Cybersecurity

Learn everything you need to know about building a reliable IT security architecture for protection against cyberattacks in our free white paper “IT Security for Enterprises”.